Contact Us
Have a question? We'd love to hear from you.
Before You Reach Out
- Check our FAQ section for quick answers
- Include your account email if reporting a bug
- For partnership inquiries, share your company details
Common Topics We Help With
Billing & Credits
Questions about purchasing credits, subscription plans, or payment issues.
Photo Upload Issues
Help with uploading reference photos, supported formats, or image quality.
Style Recommendations
Guidance on choosing the right dress style, silhouette, or neckline for you.
Account & Privacy
Account settings, data deletion requests, or privacy-related questions.
Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all inquiries within 24 hours during business days.
Can I get a refund on unused credits?
Yes, unused credits can be refunded within 14 days of purchase. Contact us with your account details.
Do you offer partnerships or collaborations?
We're open to working with bridal shops, wedding planners, and content creators. Reach out and tell us about your idea.